Freelance: How to deal with the loss of a major client?

Being a freelancer means being able to select your customers and choose your missions. These are the advantages that encourage you to set up your own business. That’s why it’s so important to win long-term customers to secure your career.

Sometimes, however, things don’t go according to plan and the contract comes to an end. So how do you deal with the loss of a contract? Here are a few tips to help you cope.

Understand the causes: it can be interesting to know the reasons for this, which may be due to your actions or to the company’s own decisions (project evolution, purchasing strategy, cost reduction…).  

Managing the break-up: it’s important to remain professional and cordial right up to the end of the mission, so as to maintain a good image, even in the event of disagreement. 

Get back on track, ask yourself the right questions to avoid repeating the situation, and act in an exemplary way for future contracts, so as to avoid repeating past mistakes.

Continue to develop your network: it’s up to you to seek out new missions and expand your own directory of contacts to find regular customers.  

Registering on specialized platforms such as iSupplier can also help you find suitable missions quickly.